Get help with Farro

Saving jobs

The fields didn’t fill in

Farro reads postings on Greenhouse, Lever, Ashby, Workday, LinkedIn, Indeed and Wellfound, plus any posting that publishes standard job data. On other pages it may fill in only the title and link, so type in the rest. Open the posting itself, not a page of search results. Chrome doesn’t let extensions read its own pages, such as chrome:// pages and the Chrome Web Store.

A pasted link didn’t fill in

Farro needs access to the link’s site. When Chrome asks, choose Allow. If you said no, Farro asks again the next time you add a link from that site, and you can save the link for now and fill in the rest later.

Farro fetches a pasted link without your cookies, so it sees what a signed-out visitor sees. If a site shows the posting only when you’re signed in, open the posting and click the Farro icon on it instead.

The keyboard shortcut

Alt+Shift+J opens Farro on the page you’re on. To change it, open chrome://extensions/shortcuts.

Reminders

The number on the toolbar icon

It counts the jobs that are due for a follow-up. A job is due after 7 business days in Applied, Screening or Interviewing with no change. Mark the follow-up on the card to clear it, or change the timing under Reminders in the dashboard’s settings.

“Probably ghosted?”

After 30 days with no change, a card asks whether you’ve been ghosted. Farro never marks a job ghosted on its own. Choose Not yet and it asks again later.

Your data

Back up your jobs

Open the dashboard’s settings menu and choose Export backup (JSON). The file holds every job, note, status change and setting. The dashboard shows when you last made one. Keep the file somewhere private, since it holds your whole search.

Move to another computer or browser

Export a backup, then choose Import backup (JSON) in Farro on the other browser. If that browser has no jobs yet, the backup is restored as it is. If it has some, choose Merge to add the file’s jobs to them, or Replace to start over from the file.

Bring a spreadsheet

Save your sheet as a CSV file and choose Import spreadsheet (CSV) from the settings menu. Farro suggests a match for each column and shows how many jobs will land before it writes anything.

Before you remove Farro

Chrome deletes an extension’s data when you remove the extension, and Farro keeps no other copy. Export a backup first if you want to keep your jobs.

Take back a site’s access

Open chrome://extensions, choose Details under Farro, and change its site access. Farro asks again if you add a link from that site later.

Report a problem

Email hello@roninand.co with:

• Farro’s version, from Details under Farro in chrome://extensions.
• Your Chrome version, from chrome://settings/help.
• What you did, what you expected, and what happened instead.
• For a posting that didn’t fill in, its link.

Please don’t attach a backup, or screenshots that show your contacts. They hold your job search, and they aren’t needed to fix a problem.

Privacy

Farro keeps everything in your browser. The privacy policy says what it stores and when it reads a page.